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Candide API Status
Oct 31, 2025
1 month ago
Paymaster Service Intermittent downtime
Arbitrum PaymasterBase PaymasterEthereum PaymasterGnosis PaymasterPolygon Paymaster
Resolved October 31 at 12:49 PM

Our Paymaster Gas Sponsorship Service experienced intermittent downtime on the networks mentioned above on October 31st from approximately 06:50 AM UTC to 08:43 AM UTC. This caused some users attempting sponsored gas transactions to receive error messages. The issue was identified, and the service is now fully operational.

When the issue occurred, sponsored transactions failed, showing a calldata revert error. Our team quickly found the root cause of a configuration error. We deployed a fix, and all services are now stable.

We apologize for the inconvenience and appreciate your patience. We are maintaining heightened monitoring to ensure ongoing stability. If you run into any more issues, please let us know immediately.

Jul 30, 2025
4 months ago
Degraded Service on Polygon Mainnet
Polygon BundlerPolygon Paymaster
Resolved July 30 at 5:08 PM
  • The issue has been resolved.

  • A fix has been implemented and we are monitoring the results.

  • The Polygon core team introduced a hot fix, which introduced a performance degradation in both Bor and Erigon execution layer clients. As a result, node synchronization is adversely affected. Further updates will be shared we monitor the node updates.

  • We are currently observing a protocol-wide halt on the Polygon mainnet at block height 74,592,238. This disruption is impacting transaction finalization, block propagation, and all dependent network operations.

Jul 30, 2025
4 months ago
Downtime across APIs
Optimism BundlerArbitrum BundlerArbitrum PaymasterBase BundlerBase PaymasterOptimism PaymasterEthereum BundlerEthereum PaymasterGnosis BundlerGnosis PaymasterCelo BundlerCelo PaymasterWorldchain BundlerWorldchain PaymasterBnB Smart Chain BundlerBnB Smart Chain Paymaster
Resolved July 30 at 9:30 AM
  • All services are now fully operational and the gnosis chain issue has been resolved

  • We've resolved the issue with Gnosis chain where user operations were processing correctly. We've deployed the fix and now monitoring the situation closely.

  • We've spotted a particular issue with Gnosis chain where user operations aren't processing correctly. We're on it and investigating now. Will keep you posted.

  • We've identified an general outage across our services.

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